Shipping policy

We ship orders from Elfland Nursery in Escondido, California.

Processing Time
Orders are typically processed within 1–3 business days after payment is received. During peak periods or for large orders, processing times may be slightly longer.

Shipping Methods
We primarily ship via USPS (United States Postal Service), including Priority Mail and other available services depending on order size and destination. Carrier selection may vary based on the most efficient shipping option.

Domestic Shipping (United States)
Delivery times typically range from 2–5 business days depending on the shipping method selected and destination.

International Shipping
We ship internationally to most countries. Delivery times vary by destination and may take approximately 7–21 business days. Please note that customs processing may cause additional delays outside of our control.

Customs, Duties, and Taxes
International customers are responsible for any applicable customs duties, taxes, or import fees required by their country.

Shipping Costs
Shipping costs are calculated at checkout based on the order size, weight, and destination.

Order Tracking
Tracking information will be provided once your order has shipped, when available.

Address Accuracy
Please ensure that your shipping address is correct at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Delays
While we do our best to ensure timely delivery, we are not responsible for shipping delays caused by carriers, weather conditions, or other factors outside of our control.